Support
Something not working, or have a question? Here are the most common answers, and if yours isn't here, write to us: a real person replies.
Frequently asked questions
How do I share a note with my partner?
Open the note in the app and tap share: an iCloud invitation is created that you can send over Messages or however you prefer. Once the other person accepts it, the note is linked between you two and every change syncs on its own. The widget updates on both phones.
Do I need to create an account?
No. BondMe has no accounts and no sign-up: it uses the iCloud session already on your iPhone. We never know who you are.
What if I don't have iCloud enabled?
The app and your widgets still work on your device. iCloud is only needed for syncing with the other person: without it, shared notes can't travel between you two.
Why isn't my widget updating?
iOS decides how often widgets refresh to protect battery life, so it can take a few minutes. If it's been a long time: check your connection and iCloud session, open the app (that forces a refresh), and if it still doesn't update, remove the widget from your screen and add it again.
How do I add a widget to the Lock Screen?
Press and hold the Lock Screen, tap Customize → Lock Screen, choose the widget area, and look for BondMe in the list.
Why are there ads in the free version?
Ads let us offer BondMe for free. We ask for your consent before showing any, and an active subscription removes them completely.
What's included in the subscription, and how much is it?
Unlimited widgets, unlimited notes, every app color and icon, and zero ads. There's a monthly plan (US$2.99) or an annual one (US$24.99); it auto-renews until you cancel, and it's shared across your devices with the same App Store account.
How do I cancel or manage my subscription?
From iPhone Settings → your name → Subscriptions, or from inside BondMe under Settings → Premium → Manage Subscription. It stays active until the end of the period you already paid for.
I already paid - how do I restore my subscription?
In the app's settings tap Restore Purchases with the same App Store account you paid with. If anything goes wrong, write to us.
Can you read my notes?
No. Your data lives on your device and in your private iCloud; syncing goes directly between the two of you through Apple. We have no servers and no access to the content. There's more detail in the privacy policy.
There's more detail about privacy in the privacy policy.
Report a problem
To help you faster, please include in your email:
- iPhone or iPad model (for example, iPhone 15).
- iOS version (Settings → General → About).
- BondMe version (shown in the app's settings).
- What you expected to happen and what happened instead.
Or copy the address directly: me@ieduuardo.com